01 / RETAIL
E-commerce
Recommend products, recover carts, and close orders inside the chat, without touching the storefront.
ShopifyWooCommerceCustom store
Sales & support AI agents
Turn every conversation into a sale, a booking, or a solved problem.
The AI agent that sells and supports across every channel, connected to your stack — and attributes the outcome of every chat.
Or install the Shopify appNo credit card · Cancel anytime
Shopify
WhatsAppMyRent
WooCommerceREST API
Totebot
● Online
Hi! 👋 Looking for a stay or some shopping today?
Looking for a villa near Trogir for 14 guests, mid-July.
Villa Heaven
Trogir, Croatia
Villa · 4
Sleeps 147 beds8 baths
via MyRent
Book it
Message…
Booking confirmed
ShopifyWooCommerceWhatsAppTelegramMyRentMetaGoogle AnalyticsREST API
Use cases
Built for any business that sells through conversations.
02 / RENTALS
Property rentals
Answer availability, take bookings, and sync with the same system your front desk already uses.
MyRentWhatsAppEmail
03 / SUPPORT
Customer support
Answer FAQs, order status, and policy questions instantly, then hand off to a human the moment it matters.
Live chatHandoverWeb chat
04 / B2B
Services & B2B
Qualify leads, book demos, and push qualified contacts to your own systems through the API.
REST APIWebhooksEmail
Features
A full-stack agent, not a scripted chatbot.
Totebot understands intent, fetches the right answer from your data, and takes real action across the systems you already run.
01 / DISCOVERY
Intelligent Discovery & Recommendations
Whether it's products, properties, or services, Totebot pulls the right match from your catalog and presents it inside the conversation, with images, prices, and a way to act.
- ● Smart search across your full catalog
- ● Cross-sell and upsell in the conversation
- ● Real-time inventory & availability
A linen blazer for a summer wedding, under €350?
Three matches in your size. Tap to add to cart.
Linen blazer
€289 · S
Tech blazer
€329 · S
Cotton blazer
€199 · S
TConversation
“Yes, ship to Berlin and email me the receipt.”
Send email receipt
Push to checkout
Book appointment
POST /crm/lead
02 / EXECUTION
Take real action: cart, checkout, bookings, lead capture, email, and API calls.
Totebot doesn't just answer. It builds carts, holds bookings, sends emails, and posts to your endpoints, so a chat can finish real work.
- ● Configure actions and tools per agent
- ● Auth-aware calls to your APIs
- ● Human handoff when needed
03 / OMNICHANNEL
Personalized answers across every channel.
A customer who DMs you on WhatsApp at lunch and finishes checkout on the site at night is the same customer. Totebot keeps the thread, the cart, and the context.
- ● Unified profiles across channels
- ● Multi-language, detected automatically
- ● Tone matched to your brand
Web chat
Want me to hold your cart for 24h?
Yes please
Held until 17:00 tomorrow.
WhatsApp
Quick update: payment link?
Sent. Pay anytime in the next 24h.
Grazie 🙏
Email
Subject: Your cart at Aurelia
Ciao Marco, your cart is saved: Linen blazer (beige, M). Reply STOP to unsubscribe.
Same thread
Sentiment over 30 days
PositiveNeutralNegative
Conversations
120
Messages
12,401
Leads
1,200
04 / LEARNING
Analytics & sentiment that improve over time.
See what your customers ask, which conversations turn into revenue, and where your answers fall short. Tag intents and improve them over time.
- ● Purchase attribution per conversation
- ● Knowledge gaps from unanswered questions
- ● Sentiment, intents & top questions
Connect everything
Every channel and system you already use.
Totebot listens on the channels your customers actually use, acts on their behalf, and writes back to the systems your team already runs, with no migration required.
Channels
WhatsApp
TelegramEmail
Web chatIntegrations
ShopifyWooCommerce
MagentoCustom store
MyRent
Meta
GoogleAI actions
Build carts
Checkout
Bookings
Lead capture
Send email
API calls
Public API
REST API
Webhooks
Bring your own endpoints
Don't see yours? Connect any system via REST →
How it works
One workspace. Every surface your customers touch.
app.totebot.ai
Editing chatbot
Aurelia: fashion store
Brand color
#FFAF25
Tone
Confident, warm
Welcome message
“Hi! Looking for something to wear, or a hand with an order? Tell me what you need and I'll find a match.”
A
Aurelia
● Online
Hi! Looking for something to wear, or a hand with an order? Tell me what you need and I'll find a match.
A linen blazer for a summer wedding
Linen blazer, €289 · in your size
Add it in M, please
Advantages
What you get when an agent runs every conversation.
01
Smarter remarketing
Totebot tracks add-to-cart and checkout signals from chat and feeds them to Meta and Google, so you can retarget the people who showed real intent.
02
Deep customer understanding
Hear, in plain language, what your customers actually ask for. The buying signals your funnel can't see show up in the chat thread.
03
Round-the-clock support
Totebot answers product, order, and policy questions at any hour, and hands the conversation to your team the moment a person is needed.
Pricing
Simple plans. No usage games.
Designed with you in mind
Free
$0/month
Start Free- 1 AI agent
- 1 member
- 50 messages / month
- 500 KB knowledge
- Basic AI models
- Integrations (Shopify, WooCommerce)
- Multi-language support
- Support: AI Chatbot
Basic
$39/month
billed yearlyTry for Free- 1 AI agent
- 3 members
- 1,000 messages / month
- 20 MB knowledge
- All from Free plan
- Advanced AI models
- 5 AI actions per agent
- Chat Attachments (images & PDFs)
- Personalization
- Basic analytics
- Public API
- Integrations (WhatsApp, Telegram, Email, Google, Meta, MyRent)
- Support: AI Chatbot + Human email
- Support guaranteed reply time: within 10 hours
Popular
Pro
$119/month
billed yearlyTry for Free- 2 AI agents
- 5 members
- 6,000 messages / month
- 50 MB knowledge
- All from Basic plan
- 10 AI actions per agent
- AI Insights (sentiment, intents, top questions)
- Knowledge gap detection
- Help Desk
- Custom webshop integration
- Custom email domains
- Advanced Buyer Insights (Predictive CLV, Churn Analysis, Product Recommendations)
- Support: All from Basic + Slack/Discord Channel
- Support guaranteed reply time: within 1 hour
Scale
$319/month
billed yearlyTry for Free- 3 AI agents
- Unlimited members
- 20,000 messages / month
- 100 MB knowledge
- All from Pro plan
- 15 AI actions per agent
- Audit log
- Daily AI Auto-Sync
- Support: All from Pro + Dedicated ROI Coach
- Support guaranteed reply time: within minutes
Custom
Let's talk
Contact us- Everything in Scale
- Custom limits
- SSO
- Custom software development
- Dedicated support
Flat $0.04 per extra message · Annual billing saves 20% · Compare plans →
Customers
Teams across retail, rentals, and services run on Totebot.
"We showcase and sell our massive product catalog without needing a full B2C webshop. It answers questions, recommends parts, and connects customers with our sales team, automatically."
SB
Stjepan Bosnjak
CEO, Bosut · Automotive
"In its first month, Totebot boosted our revenue by 5%. We tried another AI chat before, but Totebot is already bringing in twice the revenue. Customers can add products and complete their purchase right inside the chat."
IJ
Ivan Jerkić
CMO, Apipet · Pets
"Totebot became so helpful in just a couple of weeks. We asked it to use a soft-sell approach rather than being too pushy, and that's been working really well. Our conversion rate has grown significantly, and it revealed unexpected customer questions missing from our FAQ."
SR
Stipe Rezic
CEO, Mushroom Cups · Food & Beverage
Tailor-made
Need something custom?
We build tailor-made AI agent solutions for teams with custom workflows, proprietary systems, or industry-specific requirements, from custom integrations and bespoke conversation flows to private deployments and dedicated support.
- Custom integrations with your internal systems
- Bespoke agent behavior and workflows
- Dedicated onboarding and support
Go live in minutes
Start selling through conversation. Today.
Connect your systems, import your data, and turn on a channel. Totebot starts answering, recommending, and closing from the first conversation.
Onboarding time
Minutes
Connect a channel · go live
Connect your systems●
Import your data●
Turn on a channel●